Our Services

DEM offer a comprehensive service, calibration, re-verification and support capability for a wide range of industrial weighing equipment throughout Ireland.

We support both our own and other manufacturers’ weighing equipment, and packages can be tailored to meet your specific operational and fiscal requirements.

Our teams of software developers, engineers, fabricators and implementation specialists all have a deep industry knowledge of software, hardware, manufacturing, supply chain and distribution industries.

We use this collective knowledge bank to deliver consultative services focused on improving the efficiency of your business as a whole.

Support Software Development Weighing Solutions Weighing Scale Service & Calibration Steel Fabrication Weighing Scale Service and Repair

Maintenance & Support

We maintain and improve your software applications.

DEM undertakes a detailed review of your software deployment including reviewing current versions and bespoke components.

We maintain your existing software applications.
We enhance applications providing you with access to data you never had before.
We make these applications more robust and easier to use.

We have a 1-hour response time on all application support issues raised.

We deliver an excellent support service by providing the following facilities:

Setup on our service desk software which is used to log and track all issues.
Manned and managed service and support desk. Calls are logged and allocated to the person responsible.
Remote access to all production and test environments – typically provided by way of a secure VPN client.

Application Maintenance & Support services benefits

We save you time and hassle and remove the worry of your solution failing when you need it most.

Some additional benefits are:

Reduced ongoing support costs
Increased staff efficiencies to free up manpower

Software Development

We have over 35 years of experience in delivering high-quality software solutions for the food industry as well as operational knowledge at the highest level.

We offer custom factory solutions as an ‘extension’ of our core software product, SYSDEM. In addition, we also offer custom weighing and labelling software, batching software, food traceability solutions, ERP, MES, MRP and many more bespoke solutions for regulated industries.

By choosing DEM as your software partner you will receive:

Specialists taking care of your requirements engineering process from a feasibility study, through requirements analysis, specification and validation
Highly skilled IT software development team
Software tailored to your business, industry and customers delivered by our Business Analysts and User Experience engineers
A reliable IT partner to deliver a long-term solution of the highest quality, on time, within budget
Data security as we’re ISO 9001 certified and have excellent security measures in place
A long-term partnership that delivers all your custom software development needs

Industrial Weighing Scales

We manufacture, sell, service and hire weighing scales ranging from portable bench scales to counting and portioning scales, industrial floor scales, in-motion checkweighers, on-board, weighing systems, crane scales, floor scales, mixing and portioning scales, and sophisticated weighing systems for the food manufacturing and meat processing industry.

Beyond offering high-quality sales and service, our real added-value results from our vast knowledge and experience. We can often recommend more productive and cost-effective weighing and measuring solutions

A selection of industrial weighing scales we can offer include:

Bench Scales
Checkweighers
Counting Scales
Overhead track Scales
Floor Scales
Forklift Truck Scales
In-Motion Weighing
Portable Platform Scales
Onboard Weighing Systems
Livestock Weighing Scales
Load Cells
Printers
Weighing Scale Hire
Weighing and Labelling Software Systems
Weighbridges
Airport Baggage Weighing
Cattle Mart Weighing Systems
Bespoke Weighing Scales

Weighing Scale Calibration & Verification

DEM Legal Metrology Status for Manufacturing and Calibration of Weighing Equipment for Europe

The Legal Metrology standards for Europe stem from Directive 2014/31/EU and Directive 2014/32/EU, specifically for weighing equipment.

DEM Machines are certified/authorised for both Automatic Weighing systems and non-automatic Scales in all 27 EU member states.

Additionally, we possess authorisation from the European Legal Metrology to self-certify Scales in Europe. Our operations undergo audits by Legal Metrology, ensuring compliance with the aforementioned EU directives and the Legal Metrology standard EN45501:2015.

Certifications:

DEM, EU certificate No 0015/NAWID/0050 (for non-automatic weighing instruments)
DEM, EU certificate No 0015/MID/0050 (for automatic weighing instruments)

We adhere to European Legal Metrology Standards EN45501:2015. Furthermore, we are authorised verifiers by NSAI for all weighing equipment types in Ireland. Annual audits are conducted by the European Legal Metrology notified body and NSAI.

With the aforementioned certificates, DEM is empowered to authorise Scales for trade purposes. We are legally capable of both initially verifying and re-verifying Scales for trade, representing the highest standard achievable for weighing systems. DEM also holds the capability to self-certify Weighing Scales manufactured by us.

In November 2023, DEM received the latest certificate from NMI in Holland for Alibi control software. This software enables DEM to facilitate trade weight transmission between Weighing Scales and Computer systems without necessitating a weight storage card in the weighing instruments. NMI Certificate No TC12704.

DEM is an ISO9001:2015 accredited company.

Stainless Steel Fabrication & Custom Weighing Solutions

At DEM, we understand that sometimes customers face difficult hurdles whereby an off the shelf solution is not available. At DEM, we have a team with a breadth of industrial experience able to design a custom piece of machinery if necessary for your case.

Coupled with excellent design know-how and manufacturing capabilities, we can work with you to develop a weighing machine/weighing system capable of performing the tasks you would like to achieve.

Design work is completed using 3D modelling software prior to manufacture in our fully equipped workshop. Input is always sought from the customer throughout the process to ensure the customer is fully satisfied with the solution.

Off the shelf machinery often serves the purpose of its intended use, however, on some occasions modifications to pre-existing machinery is what the client requires. Improvement of its function, reliability, production capacity etc.

Weighing Scale Service and Repair

We provide professional and comprehensive weighing scales repair service. The service covers all required activities: replacement of loadcells, indicators, junction boxes, wiring, repair of weigh modules, maintenance of the structure and chassis.

The service also includes the cleaning of all components, fault detection and removal. If the repair is not economical, we suggest replacing the old scale with a new one.

Industrial Weighing Solutions

We manufacture, service, repair, calibrate and hire all types of stand-alone and fully integrated industrial weighing scales including weighbridges, heavy-duty platform scales, automatic checkweighers and bench weighing scales.

DEM Machines also offer a range of bespoke factory hardware systems, designed specifically to suit your application, production requirement, available floor space and budget.

Intuitive Software for the Food Industry

Software management systems for the Food Industry that manages purchasing, sales, production and delivery.

Our software is compatible with tablets and mobile devices and fully integrated with easy-to-use operator interfaces on the factory floor such as barcode scanners, touch screen PC’s, high-speed industrial printers, handheld mobile computers and weighing scales to capture the data and processes you need to ensure quality and control over your food products and meet safety and compliance standards.

Increasing productivity without increasing production hours…

What others say about us…

DEM offer the ultimate in flexibility, ease of use and reliability for a wide range of food processing applications. The scales can be used as standalone self contained weighing units or networked as part of a fully integrated system; optimising the use of the weight data. DEM’s Application knowledge was paramount to the success of the overall factory upgrade.

IT Manager–Rosderra Irish Meats Group

Since the weighing system was installed productivity has increased due to the system being more efficient and the new equipment being more accurate. We now have an integrated, very efficient, streamlined, professional filling software and hardware system.

Project Manager–The BOC Group

DEM Integrated Systems has made our operations so much more efficient. Management is streamlined and controls are standardized, reducing risk. Our data is integrated, eliminating information silos. Our decisions are faster and data driven, giving us a competitive edge.

IT Technical Analyst–Glanbia

We are very pleased to have selected DEM Integrated Systems as our check weighing system supplier in Wexford and Ballyragget. The checkweigh operation is critical for capturing our load weight transactions and acts as the trigger to our quality systems for load validation prior to reception and processing.

IT Manager–Glanbia

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